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Please complete the form below to tell us what you thought of our service.
Your name?
Do you think the service you received was good value for money?
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Great valve for money
Better valve than I expected
What I was expecting
A little expensive
Did STS visit you in a timely manner?
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Quicker than I expected
Just right
I would have liked a quicker visit
Did STS explain what your service would involve?
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Yes they give me all the details I required and answered my questions
They give me a quick run-through
I could have done with more info
Would you use STS service again?
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Yes
Not sure
No
Overall, how satisfied were you with your recent experience with STS?
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Very Satisfied
Somewhat Satisfied
Neither Satisfied Nor Dissatisfied
Somewhat Dissatisfied
Very Dissatisfied
No Response
How satisfied were you with the technician?
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Very Satisfied
Somewhat Satisfied
Neither Satisfied Nor Dissatisfied
Somewhat Dissatisfied
Very Dissatisfied
No Response
How satisfied were you with the listening skills of the technician?
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Very Satisfied
Somewhat Satisfied
Neither Satisfied Nor Dissatisfied
Somewhat Dissatisfied
Very Dissatisfied
No Response
Was your issue resolved by STS support?
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Yes
No
No Response
Is there anything that the technican could have done better to resolve the issue?
Did the agent give you additional steps to complete after the visit?
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Yes
No
Not Accplicable
Was your issue resolved?
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Yes
No
No Response
What is your preferred method of receiving support?
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Phone Support
Remote Assitance
Email Support
Home Visit
Pick up & Drop off
No Response
How satisfied are you with the information available of the STS website?
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Very Satisfied
Somewhat Satisfied
Neither Satisfied Not Dissatisfied
Somewhat Dissatisfied
Very Dissatisfied
I Have Not Used the STS Website
No Response
If you would like to say make a comment about our service, which we can then add to our Website we would be grateful :)
Thank you for completing the STS feedback form.
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