If you're having problems with the playback of the guides and have general questions then you're in the right place!

If the video playback is blank then please visit
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Playback
Adobe Flash Player
The Adobe Flash Player is a widely distributed multimedia and application player created and distributed by Macromedia (a division of Adobe Systems). Adobe Flash, or simply Flash can be download free of charges and works as a plug for your web browser.
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Starting Playback
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1 Click anywhere on the blank area on the screen to start the guide playing.
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Introduction Screen
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1 Sound Available
2 Guide title
3 Guide release number
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Playing & Pausing Video
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If you've finding it hard to keep up with the steps the guide can be paused, this can be done in any of three ways.

1 Left Click anywhere on the guide
2 Left Click on the play icon on the navugation bar
or by Pressing the Spacebar with the video selected
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Navigating Video
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The Navigation Bar can be used to forward and reward the guide.

1 The Black Bar displays the amount of video played.
2 The video which has downloaded, but yet to be played is displayed in gray.
3 When the gray bar has filled the complete length of the Navigation Bar then the tutorial has completely downloaded.
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Visual Aids
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1 Subtitles are used within the guide you the user, through the necessary steps to complete a task.
2 To ensure the viewer can always keep track of the mouse pointer each tutorials shows the mouse with a highlighted circle around it.
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